This module will assist overdose fatality review (OFR) facilitators in effectively facilitating review meetings to build trust and identify recommendations to prevent future overdose deaths.
An effective facilitator is a neutral convener who is a good listener, develops trust with partners, encourages group participation and engagement, leads but does not direct discussion, and guides the group towards collective problem solving to craft recommendations.
Ideally, to maintain objectivity and a sense of equality among partnering agencies and members, the facilitator should be a representative from a neutral lead agency, such as local public health or community coalition, and will not report to a principal agency such as the police department, the mayor’s office, or a behavioral health service agency.
The facilitator is responsible for ensuring that members agree with following guiding principles:
Visit the CDC Foundation’s Public Health and Safety Team (PHAST) Toolkit to learn more about these guiding principles.
A successful OFR meeting will cover specific steps. A sample agenda can be found in Module 2 Resources and more information on these steps in the OFR Manual.
This step should include member introductions, updates from previous meetings, upcoming events, data presentation, review case selection criteria, and other announcements.
The facilitator reads aloud the meeting goal(s), guiding principles, and ground rules included on the agenda handout. Ask participants whether they want to add any new ground rules.
The facilitator or coordinator collects members’ reviewed and signed confidentiality forms and answers any related questions. Confidentiality is discussed in more detail in Module 4. Collect Your OFR Data.
The facilitator presents the decedent’s basic case information.
The facilitator calls on each member to share what he or she knows about the decedent, his or her social connections, and the overdose incident. The information shared helps members understand more about where the decedent lived, socialized, worked, and played to help identify risk factors and missed opportunities for prevention and intervention that may have contributed to the overdose death.
The facilitator calls on members to share their summary reports, as discussed in Section 2C. Members’ Activity, Step 4. Prepare a Summary, starting with the medical examiner and first-responder agencies, to report out in reverse chronological order, for assistance with developing an incident timeline. The facilitator will then determine the best approach to receive report outs from the remaining members, based on the specific case.
The facilitator actively guides the group discussion by encouraging members to ask questions. The group discussion will clarify timeline of significant life events and identify missed opportunities for prevention and intervention. The facilitator may want to use the strategies outline in Section 3D. Meeting Facilitation Strategies.
The facilitator summarizes significant case information and draws a timeline of key activities, ideally on a whiteboard.
The facilitator leads a problem-solving discussion as outlined in Figure 2.1 to identify recommendations for change in practices or policies that may have prevented this overdose death and may prevent those in the future.
The facilitator reviews and clarifies actionable recommendations, assigns individuals responsible for any action items, reflects on the meeting’s process and findings, and collects any participants’ handouts containing case information.
The facilitator wants to make sure that meetings are as successful as possible. The OFR process is always evolving in response to members’ needs and changes in data trends. In addition, the identified recommendations impact large system issues, and it may take time to effectively make noticeable improvements. Therefore, it may be helpful to have some short-term measures to determine whether the OFRs are successful.
How do you know if an OFR is successful?
In addition to the above measures of success, the facilitator will want to connect with members between meetings to get feedback on the overall OFR process and meetings and identify strategies for improvement.
An OFR meeting is a combination of information sharing, group brainstorming and problem solving, strategic planning, and decision making. The meeting facilitator actively participates in the discussion, moving it from information sharing to problem solving using the following strategies.
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